Insights · AI
Five signs your content is not ready for AI
An AI assistant needs reliable information. Start by reviewing the content your employees already use.
1. Your information is out of date
Old procedures and expired policies make answers unreliable. Decide when content should be reviewed, updated and removed.
2. Nobody owns the content
Every important information source needs an owner who can ensure quality and answer questions.
3. The same document exists in several places
Establish a clear source of truth. Replace copies with links so both people and AI find the right version.
4. Permissions are unclear
Review who can read what before connecting an AI assistant. Sensitive information should only be available to the right people.
5. Your content lacks structure
Use clear headings, understandable terms and context. Sustainable information architecture helps both employees and AI.